Quick updates for everyone on the disbursements. We got all set up with PayPal after transferring all the account info over, and we were able to send some payments out but apparently we tripped some kind of safety mechanism with PayPal — we tried to send too much, too quickly as a new account and so we’ve had to go through a long, drawn-out manual review process. We are able to manually disburse funds now but automatic disbursements will take a while. We want to be careful to not get locked out again!
The staff running the support@tindie.com email assure me that they have been reading and responding to all emails they receive, and constantly check Spam folders etc. just in case. To be safe we’re investigating whether there is some other issue as some people have reported not getting a response. If you don’t get a response, maybe try from a different email address, or try again after 12-24 hours. If you are sure your emails are not getting answered, try from another address or contact me on social media and I can pass your email address along for investigation.
All sellers will be disbursed — we are disbursing sellers manually at the moment which requires some manual labour in each case (checking all the info given to us previously and checking for sales since then) and this will happen more quickly as we “gain trust” in the PayPal system. We’re working as fast as possible to resolve this!
source https://blog.tindie.com/2026/05/may-12th-update/
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